Burro matches professional delivery drivers with people or retail stores who request delivery, moving or hauling through our smartphone app. That means Burro delivery drivers are not on a schedule and you don’t have assigned routes. Payment for deliveries is processed
completely through our app, so no cash needed or accepted. When matched with a request, Burro drivers are bonded and covered by industry standard bill of lading (B/L) and $1M in insurance. Burro’s B/L and $1M in insurance is in addition to your insurance
Burro lets you be your own boss, work your own hours and choose your own days. You can even handle requests in addition to your current job. So whether you’re trying to earn money while in school, make your car payment, or cover this month’s rent, Burro can help with that. Just fill out the form below and you can start accepting deliveries as early as next week.
There are just four simple steps to complete before you start to deliver.
We need a little info about you, your insurance, your truck and the type of smartphone you have.
Once you're approved, we will install and setup the app. It only takes about 3 minutes from start to finish.
We’ll give you videos (examples below) and hands on training on how to care for the items you’ll deliver.
You're set! No commercial license required. You choose your hours depending on your availability.
Burro prides itself on quality so your truck cannot have any major dents, scratches, or rust. Since we need to provide consistent service to our network, your full-size truck bed must be at least 7 feet long with the tailgate down, 4 feet wide between the wheel wells, and accommodate items 7 feet tall so no bed covers. Just remember 747, like the plane.
Open up the iPhone or Android app, login, and push the ready button.
When a request comes in tap the Accept Request button. That’s it.
Drive to the pickup location and depending on the type of service you sign on to provide, either watch the customer load the item(s) or wrap and load the item for the customer. Then help unload the items at the destination address.
Once the request is complete, payment for your time and mileage will be processed by the app and charged to the customers stored card.
Burro is always accepting mover applications. Applicants can use the form on this page to apply. A Burro staff member will be in touch to continue the hiring process. Drivers must be at least 21 years old, able to lift 50 lbs, and pass a DMV and criminal background check. They must also agree to our TOS and contract. Movers will need to have a full-sized pickup truck, without dents, rust, or paint issues. They must also have an iPhone or Android phone.
Safety for Burro movers and the cargo they help with is a high priority for this company. Each mover must have up to date, full-coverage insurance policies on their own vehicles. In the event that an incident occurs and the mover’s personal insurance does not cover the cost, Burro’s insurance covers up to $1,000 in additional damage and is based on the weight of the item being transported (B/L).
Customers send requests to movers who can view the details of the request and either accept or decline the job based on availability and ability to complete the task at hand. Once a job is accepted, the mover is responsible for showing up within minutes, assisting the customer in loading the item(s) into his or her vehicle, transporting the item(s) to the predetermined destination, and then assisting in the unloading of those items. Some jobs will be short on time and distance, others will be quite the haul, but the more ground covered, the more the paycheck will be.
No. Movers are solely responsible for being equipped for the jobs they choose to accept. It is recommended to keep gloves, rope, bungee cords, tarps and a tool box in your vehicle for convenience.
After each job is completed, the customer has the opportunity to rate the Burro mover they were assigned to. Movers must maintain a 4.2 star rating or above to continue accepting Burro jobs. Ratings below 4.2 stars are justification for dismissal.
When you open the app, go to “Settings” and choose “promo code” and fill in the empty field with your code. The discount will be applied to your next purchase.
No, though Burro insures movers while they are on the job, Burro does not own the movers’ vehicles. Each vehicle is the mover’s personal property and therefore cannot be rented out through the Burro app.
The minimum moving cost is $15.
Every email sent to email@example.com is taken seriously and responded to individually by Burro staff. This is the quickest and most efficient way to get a hold of someone other than your assigned mover. Remember, once you have been assigned a mover you will be able to contact that person directly via text or phone call in order to iron out details of your move or request.
All billing inquiries can be directed to firstname.lastname@example.org.
Yes! Burro welcomes strategic partnerships. To learn more, contact the team at email@example.com. Be sure to ask us about how Burro can be integrated into your e-commerce checkout process.
Simply log in as a mover whenever you want to earn money and wait for a request.
You know the delivery type, pickup location, and drop-off location, before you commit.
You have your own dashboard to know how much you have earned and the mileage you have driven.
The customer always knows where the delivery is. There is no need for the customer to constantly call asking when the delivery will be.
You get wrapping supplies, blanks, dollies and straps to secure the items.
Burro only works with a credit card or promo code. It makes the transactions cleaner and safer and no non-pays.
Questions about the delivery? No problem. You can call, text and soon video call (beta) the customer.
We’ll keep you updated.
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